Insurance Firm Ameritas Suffers Data Breach Compromising Customer Data

• The data breach occurred after Ameritas’ employees fell victim to a phishing attack providing their email credentials.
• Upon discovery, Ameritas immediately responded by disabling the unauthorized access and deploying an enterprise-wide password reset.

What happened?

Lincoln-based insurance company, Ameritas suffered a data breach incident compromising its customers’ personal information including Social Security numbers.

How did it occur?

The data breach occurred after Ameritas’ employees fell victim to a phishing attack providing their email credentials. Upon learning about the incident, it launched an internal investigation to accurately determine the impacted customers. After this, it notified the customers about the incident.

“Ameritas is committed to our customers and we work hard to earn their trust. Protecting customer privacy is the cornerstone of that commitment,” Ameritas said in a statement, Lincoln Journal Star reported.

What information was compromised?

The compromised information includes customers’ names, addresses, email addresses, Social Security numbers, and policy numbers.

What actions were taken?

• Upon discovery, Ameritas immediately responded by disabling the unauthorized access and deploying an enterprise-wide password reset.
• The insurance company hired a risk-consulting firm to investigate the incident.
• The company has implemented security enhancements and provided additional training to employees in order to avoid such incidents from happening in the future.
• It is also providing one-year free identity and credit-monitoring services for all impacted customers.