- The infection crippled computer systems and encrypted some of the computer files, blocking access to those files.
- The attack also impacted public services like permit requests, public records requests, and business services.
What is the issue?
The Town of Collierville in Tennessee suffered a ransomware attack after attackers infected the town’s computers and servers with Ryuk ransomware.
The big picture
Attackers infected the Town of Collierville’s computer network with Ryuk ransomware. It should be noted that the town’s computer network serves nearly 550 workers. Upon discovery, the town officials shut down all the impacted servers and isolated them.
- The infection crippled computer systems and encrypted some of the computer files, blocking access to those files.
- The attack also impacted public services like permit requests, public records requests, and business services. While people could access the town website and fill out forms like permit applications, town workers weren’t able to see that request on their end.
- However, emergency services were operational.
What was the response?
- The Town’s IT staff has worked to minimize impacts and restore system functionality.
- They are working to rebuild servers and restore normal operations.
“Our IT department has worked on this type of scenario and set up some checks and balances and some protection that they are using right now but it’s not an easy thing to get back in but that’s what they are working on right now,” Mayor Joyner said, a local media reported.